MiCollab Release 7.0 supports V4.x Enterprise UCC User Licenses only. If your system has UCC V3.x Business licenses you must convert them to UCC 4.x Enterprise licenses via the AMC.
Perform this procedure after upgrading to MiCollab Release 7.0 or later, if your site has V3.x Business licenses. In order to upgrade to MiCollab Release 7.0 software, you must have valid software assurance in place on the system.
Assign uplift Part Number 54004964 to the MiVoice Business system.
The assignment of this part number converts the Business ARID to an Enterprise ARID.
If the ARID belongs to a ULM, the Business ULM is automatically converted to an Enterprise ULM. This includes converting UCC Business user licenses to Enterprise.
The new part number has bundle dependencies that denies Business licenses and allows Enterprise licenses.
Log into the Application Management Center.
Click Register a License.
Enter a Reference number (Purchase Order Number).
Click + to expand the MiVoice Business Products.
Select Part Number 54004964 "Convert to MiVoice Bus --System".
Click Next.
Click Confirm.
Under Tasks, click Assign a License.
Enter the Customer Name in the Name field and then click Retrieve.
Click + beside the customer’s ID.
Select the option button next to the MiVB ARID (for example, "ABC Corporation MiVB Record") and then click Assign.
Enter the Purchase Order number in the Search Criteria and click Retrieve.
Click + to expand the Purchase Order.
Assign Part Number 54004964 to the MiVB ARID.
Click Assign.
Click Allocate to assign the license.
Review and record the ARID.
Click Confirm.
Sync the MiCollab server with the AMC from the Status page in the Server Manager interface.
Sync the MiVoice Business platform with the AMC by clicking Retrieve Licenses in the License and Options Selection form of the System Administration Tool. During the sync, the AMC converts the Business licenses to Enterprise licenses.