In the AMC:
Request a Software Assurance quote for each or all existing Application Records for a customer. You will receive an e-mail indicating that your Software Assurance quote is ready.
Review the quote (attached .pdf document).
In Mitel Online Store:
Login to the Mitel Online Store and review your Software Assurance quote.
Purchase the Software Assurance.
Mitel Online Store communicates with the Mitel AMC and updates your selected Customer Application Records to show the status of your Software Assurance purchase.
In the AMC, verify that your purchased Software Assurance is applied to the appropriate Customer Application Records.
At this time you can apply Software Assurance by selecting the Apply SWA button.