Contact us

For a more detailed explanation of the Licenses & Services AMC features and timescales, please read the product bulletins under Product Bulletins & Announcements on MiAccess along with the Help file on the AMC Home Page.

License Support can be attained from your local Customer Service Representatives or by contacting Mitel through the following means. Please check InfoChannel / Mitel-Worldwide / Licensing / AMC / General Information / Global Licensing Services Ordering Info & Contacts for regular business hours.


Location: License and Order Management Support contact details:
United States and Canada Order Management: 1-800-722-1301, Option 3-4-3
FAX 1-480-894-4012
Sales Orders issues: ordermgmt_us@mitel.com
License Support: license.support@mitel.com
License Support: 1-800-722-1301, Option 7


Central America and South America Order Management: 1-613-592-2122
FAX 1-613-591-2308
Sales Orders issues: ordermgmt_ca@mitel.com
License Support: license.support@mitel.com
License Support: 1-613-592-2122


United Kingdom Order Management: 0870-1600-474
Sales Orders issues: ordermgmt_uk@mitel.com
License Support: license.support@mitel.com
License Support: +44 (0) 1291-436089, Option 1


Mainland Europe, Middle East, and Africa Contact your local Mitel office alternatively
Order Management: +44 (0) 870-1600-472
Sales Orders issues: ordermgmt_emea@mitel.com
License Support: license.support@mitel.com
License Support: +44 (0) 1291-436089, Option 1


Asia-Pacific Contact your local Mitel office alternatively
Order Management: +61 2 90239516
Sales Orders issues: ordermgmt_AP@Mitel.com
License Support: license.support@mitel.com
License Support: +61 2 90239516