MOSS Transfer Rules

If your active Products displays the words 1 x MOSS transfer, you CANNOT re-assign licenses without first contacting amc_accounts@mitel.com to ensure that the record has been properly converted to reflect the correct license values.

 

 

To perform a license transfer for a MOSS migrated MyVoice Business, you must:

  1. Create a new Application Record.

  2. Install a new Hardware ID.

 

Note: When you place your order for a new Hardware ID, you must include the old Hardware ID and Application Record ID on your order. When these requirements have been met, Mitel will create a new Application Record with the relevant licenses included in your AMC account. The old Hardware ID and Application Record ID will then be removed from your account.