Creating Application Record IDs for Customer Products

After you create a customer record, you must create an Application Record for each of that Customer's products.

To create an Application Record ID for a Customer:

1. Click Customers.

2. Enter the name of the customer and click Retrieve.

3. Select the of your customer from the Customer List.

4. Enter a description for the Application Record (for example: PPP Industries MiCollab ARID) and click Submit.

5. Click Next and the system displays an ARID for your customer’s system.

6. Record the ARID.

7. Repeat Steps 3 to 6 for each product (system).

Note: Until a base product (for example, MiVoice Business or MiCollab) is assigned, the Application Record is generic.

To add base products and/or licenses to this Customer's account, see Assigning Licenses.